Return and Refund policy
At Mensin Fashion, we believe that shopping should be a pleasure, and that includes the return process should you need it. Our refund policy is designed with your convenience in mind. Below, you’ll find everything you need to know about returning your items, along with our approach to exchanges and cancellations.
Returns
You have 30 days to initiate a return from the date of receipt. If your purchase doesn’t quite hit the mark, simply reach out to us, and we’ll guide you through the process. Here’s how to make your return:
- Contact Us: Write to us at info@mensinfashion.com to request a return form.
- Complete the Form: Fill out the return form and package your items securely.
- Return Address: Upon completing the form, we’ll provide you with the return address.
- Ship It Back: Send your items back to us.
Condition
We’ll only take back items that are new, unused, and in their original condition
Refund Processing
Once we receive your returned items, we aim to process your refund within up to 10 days. We assure you there are no restocking fees, so you’ll receive the full amount back to your original payment method.
Damaged or Incorrect Goods
In the rare instance you receive damaged or incorrect goods, we’re here to help! Simply contact us at info@mensinfashion.com. We’ll arrange for a swift resolution.
Order Cancellations
Changed your mind? If your order hasn’t shipped yet, you can cancel it with ease. Just drop us a line at info@mensinfashion.com, and we’ll take care of it for you.
Exchanges
Should you wish to exchange an item for a different size or style, please follow the same return process. Once we receive your returned item, we’ll facilitate the exchange for you. Just let us know what you’d like in your return email!
Thank you for choosing Mensin Fashion. We’re committed to ensuring you’re delighted with your purchases, and we’re here to help every step of the way. Should you have any questions, don’t hesitate to reach out!