FAQ

Here you will find an overview of the most common questions and answers, if you have not found the answer you are looking for, please contact our customer service.

What is the return policy for products purchased from Mensin Fashion?

Customers have a 30-day return period from the date of receipt to return products. To initiate a return, customers must contact our customer service with their order number and reason for the return. Refunds are processed within 10 days of receiving the returned item, provided it is undamaged and in its original packaging.

How long does shipping take for orders placed at Mensin Fashion?

Orders are processed within 1–2 business days, and the average transit time is between 2–4 business days.

What should I do if my order arrives damaged?

If your package arrives damaged, it is essential to document the damage by taking detailed photos immediately. Following this, contact our customer support team to report the issue. We will inspect the item and provide a replacement or a full refund if approved.

Can I cancel my order after it has been placed?

Yes, if you need to cancel your order, please contact our customer support team with your order number as soon as possible. We will assist you in canceling your order before it is processed for shipping.

How can I contact customer service for further inquiries?

You can reach our customer service using contact information below.

Phone number:
+44 7451 293155

E-mail:
info@mensinfashion.com

Business hours:
Monday – Friday: 08:00 – 18:00