Shipping policy

KEY INFORMATION:

  • Order cut off time: 10:00 PM
  • Order handling time: 1-3 business days
  • Order transit time: 7-14 business days
  • Free shipping on all orders

SHIPPING COSTS
Free shipping on all orders.

PROCESSING TIME
Orders are processed within 1-3 business days, Monday to Friday.

TRANSIT TIME
The average transit time is 7-14 business days.

TRACKING INSTRUCTIONS
Once your order is shipped out, you will receive an email with tracking information, including the name of the shipping company and the tracking number.

ORDER CANCELLING
If you need to cancel your order, please contact our customer support with your order number and they will cancel your order.

DELAYED ORDERS
Orders may experience delays during times of high demand or busy shopping periods. If your order is delayed, please be patient and allow for up to 3 extra work days. If your order has not arrived after this time, please reach out to our customer support team at info@mensinfashion.com.

DAMAGED ORDERS
If your package arrives damaged, it is important to document the damage by taking detailed photos immediately. Afterward, contact our customer support team at info@mensinfashion.com.

Customer Service: Monday - Friday: 08:00-18:00 (GMT)

E-mail: info@mensinfashion.com

Phone number: +31 970 102 65639

Address:
Mensin Fashion by DVT B.V
Leonardostraat 2-1, 1077 EV Amsterdam, Noord-Holland
Netherlands

Business registration number: 61928542

VAT number: NL854552911B01